Shipping
Singapore
All orders are sent by local post.
If requested, pick-ups or registered mailing can be arranged.
Shipping is free for local orders!
Standard International
Orders will be posted by either regular or registered airmail.
Shipping time from Singapore to Europe and the U.S. is 5-10 days.
Shipping is a flat US$5 per order for regular airmail and US$7 per order for registered airmail.
Orders sent by registered mail can be tracked and customers opting for this option will be sent the Registered Article Number for tracking.
Tracking information in available here:
http://www.singpost.com.sg/ra/ra_article_status.asp
Express Shipping by SpeedPost (EMS courier)
Our 1-2 day express worldwide shipping is through Singapore Post’s worldwide courier service, EMS.
Shipping starts at US$30 for the first 500g, and is about US$3.50 for every subsequent 500g.
Returns and exchanges
We have a no-questions asked immediate exchange policy – although we appreciate all feedback!
For exchanges, please email us at shop@riverkidsproject.org